Last Updated: April 19, 2026
Privacy Policy
Your privacy is important to us
Introduction
Real Texas BBQ Rub, Inc. ("TexasBBQRub," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.texasbbqrub.com and make purchases from our online store.
We only ship to customers within the United States and do not target or market to international audiences.
Information We Collect
Personal Information
When you place an order, we collect:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment information (processed securely through UltraCart)
Newsletter Subscriptions
If you sign up for our newsletter, we collect your email address through our email service provider, iContact.
Automatically Collected Information
When you visit our website, we automatically collect certain information through Google Analytics and standard web technologies, including:
- IP address (anonymized by Google Analytics)
- Browser type and version
- Device information and screen resolution
- Pages visited, time spent on pages, and navigation paths
- Referring website or source
- General geographic location (city/region level, not precise)
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping notifications
- Respond to customer service requests
- Send marketing communications (if you've opted in)
- Improve our website and product offerings through analytics
- Prevent fraudulent transactions
- Comply with legal obligations
Cookies and Tracking Technologies
Essential Cookies
We use essential cookies to maintain your shopping cart session. These cookies are necessary for the website to function properly and cannot be disabled. They do not track your browsing activity across other websites.
Analytics Cookies (Google Analytics 4)
We use Google Analytics 4 (GA4) to understand how visitors interact with our website. GA4 uses cookies and similar technologies to collect anonymized usage data such as pages visited, time on site, and general geographic location. This helps us improve our website and better serve our customers.
Google Analytics does not collect your name, email address, or payment information. IP addresses are anonymized by default in GA4. The data collected is used solely for website analytics and is not used for advertising or cross-site tracking.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
What We DON'T Use
We do not use Facebook Pixel or any third-party advertising tracking cookies. We do not track your browsing behavior for advertising purposes or sell your data to advertisers.
Third-Party Service Providers
We work with trusted third-party service providers to operate our business:
UltraCart (E-commerce Platform)
We use UltraCart to process orders and payments. UltraCart collects and processes your payment information securely using PCI-compliant hosted payment fields. Your credit card information is never stored on our servers.
View UltraCart's Privacy Policy
iContact (Email Marketing)
If you subscribe to our newsletter, your email address is stored and managed by iContact, our email service provider. You can unsubscribe at any time using the link in any newsletter email.
View iContact's Privacy Policy
Google Analytics (Website Analytics)
We use Google Analytics 4 to analyze website traffic and usage patterns. Google Analytics collects anonymized data about how visitors use our website, which helps us improve our content and user experience. Google may use this data in accordance with their own privacy policy.
SGS Security Badge
We display an SGS security badge on our checkout pages to provide trust and security assurance. This service may collect basic usage data. SGS does not collect personal information from our customers.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. All payment transactions are processed through secure, PCI-compliant payment gateways. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is retained for tax and accounting purposes as required by law.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt-out of marketing communications at any time
- Object to processing of your personal information in certain circumstances
To exercise these rights, please contact us at howdy@texasbbqrub.com
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information held by businesses
- Right to opt-out of sale of personal information (we do not sell your information)
- Right to non-discrimination for exercising CCPA rights
To exercise these rights, contact us at howdy@texasbbqrub.com
International Visitors
Our website is operated in the United States and is intended for U.S. customers only. We do not ship internationally. If you are visiting from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
